Return and Refund Policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase (product receiving date), unfortunately we can’t offer you a refund or exchange.

If you decided to return the item, please email us (info@miromtec.com) for return shipping label. 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 

To be eligible for a return, your item must be  in a good condition (No physical damage) and all accessories come with the main product has to be returned. Otherwise we charge up to 30% of restocking fee.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items

There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@miaromi.com

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@miaromi.com for return shipping label and send your item 

Shipping
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.